Questions & Answers
Where are you located and will you travel?
I live in Warrenton VA with my husband and 1 dog and 1 lovely cat. It's only a 45 min drive from Washington DC. And YES, I love to travel and work at the same time :) I will go wherever my work takes me!
What does Andsam mean?
I have heard that question many times, so I think it's about time I cover it. The And in Andsam stands for Andersson. This is my maiden last name and also my dad’s last name. My mother’s last name is Samuelsson so that is how I get the Sam. That way I will always have a little piece of family with me, even when they are so far away.
What's included in the session fee?
The session fee covers my time, talent, digital processing and editing of the images. It also includes a personal viewing / ordering session at my office. Digital files and products are sold separately.
How many images will I get to view for a portrait/family session?
After our session together I will select only the best pictures for you to view. A minimum of 25 images will be shown to you for your consideration. At the viewing session I will help and guide you to select the best images. There is no obligation to purchase anything, only order what you love!
How many images will I get of my wedding and how long will it take?
The number of images for special events or weddings may vary from client to client. This depends on many factors such as wedding party size, family groupings, how many guests and also length of day. I usually deliver between 50-100 images per hour of your event. It takes approximately 2-4 weeks for digital files to be ready. The printing process can only start once digital files are delivered and I receive the order list. Wedding albums takes around 6-10 weeks to get delivered. It’s well worth the wait, they are beautiful!
Do you offer wedding albums?
Absolutely! I offer custom made leather and linen albums in a variety of colors. The albums I use are absolutely gorgeous and the quality is top notch. A few of my wedding collection/packages include wedding albums, but they can also be purchased separately.
Do I get the digital files from my wedding?
Yes you do! You will receive your lovely wedding images on a custom made USB drive. The files are large enough to print up to 8x12. I will also deliver web ready files for you, so you can share your images easily on social media. There will also be an online gallery, for guests and friends to order prints.
How do I order prints and digital files from my portrait/family session?
fter our session together we will schedule a viewing / ordering session at my home office. Where I will guide you thru all the images, and help you select your favorites. I will also show you samples of canvases, prints and albums. This is when you will make your final order. If you decide to buy high res files it comes with a print release. *Note that I do not guarantee the print quality when using chain stores and companies other than the professional lab I provide.
Who retains copyright to my images?
Andsam Photo retains the copyrights of all images provided to you. It is not permitted to alter, crop or change my images in any way without permission. Clients agrees that he / she may not use images for commercial or editorial purpose without written permission from Andsam Photo.
Can I use my images for save the date or holiday cards?
Yes, absolutely! However if you need help or any assistance designing the cards / invitations I would love to help! There is an additional fee for this service.
If you have more questions, don't hesitate to ask firstname.lastname@example.org